Zhejiang Ink Jiangnan New Material Technology Co., Ltd.

2017 Corporate Social Responsibility Report

March 2018

About this report

1. Introduction to the report: The report reviews the company's work in social responsibility in 2017 and discloses the company's Fulfill the philosophy, practice and achievements of economic, environmental and social responsibility.

2. Basis for preparation: The preparation of this report refers to the "Guidelines for the Preparation of Corporate Social Responsibility Reports in China (CASS-CSR 2.0)".

3. Time range: 2017 in the report refers to January 1, 2017 to December 31, some content Appropriate retrospective to previous years.

4. Data source: Internal documents and information statistics system data of Zhejiang Ink Jiangnan New Material Technology Co., Ltd.

5. Report title: For the convenience of presentation and reading, "Zhejiang Ink Jiangnan New Material Technology Co., Ltd." is included in this report It is also expressed in terms of "ink and wash Jiangnan", "we", "company", etc.

6. There are paper and electronic versions of this report. The company's website is the carrier to display the "Corporate Social Responsibility Report" for download and reading.

Table of Contents  

2017 Events - 1 - 

 I. Company Profile - 3 -  

II. Overview of Operation and Development - 5 -  

(1) Operation in 2017 - 5 -  

(2) 2018 Development Plan - 6 - 

 Three, efficient management - 9 -  

(1) Continuous optimization management - 9 -  

(2) Transparency of corporate governance norms - 9 - 

(3) Internal control to reduce risks - 10 - 

(IV) Internal supervision and internal control self-evaluation work carried out - 11 -  

IV. Social Responsibility Practice - 12 -  

(1) Protection of workers' rights and interests - 12 -  

(2) Protection of rights and interests of suppliers and customers - 14 -  

(3) Environmental Protection and Sustainable Development - 14 -  

(IV) Public Relations and Social Welfare - 15 -  

V. Summary and Outlook - 16 - 

2017 Events 

March 2017  

On March 1, 2017, it was awarded the annual high-quality supplier member certification of Zhejiang Real Estate Recruitment Managers Alliance

April 2017

On April 23, 2017, in order to improve employees' environmental awareness, the company organized the "Mogan Mountain Volunteer Day Study on Environmental Protection" trip".

May 2017

On May 16, 2017, in order to improve employees' fire awareness and improve their self-rescue ability in the face of safety production accidents, The 2017 annual corporate fire protection training was held. After the training, under the guidance of the officers and soldiers of the county fire brigade, a fire drill was carried out.

June 2017

Deqing County Party Committee Deputy Secretary and County Mayor Wang Qinying led relevant persons in charge to visit and investigate the company.

July 2017

On July 6, 2017, lacquered solid wood floors and painted solid wood composite panels obtained ISO9001:2015 quality management system certification.

In July 2017, Shanghai Federation of Industry and Commerce Real Estate Chamber of Commerce organized members to visit the company.

In July 2017, in order to truly relieve the worries of employees, the company launched the first summer vacation class for the children of employees.

August 2017

August 10-12, 2017, in order to improve employees' self-management ability and skills, the company organized all employees Participated in the series of training courses on "Corporate Heartline" organized by Shanghai "Langyu" Training Center.

September 2017

On September 11, 2017, the company passed ISO14001:2015 environmental management system and ISO18001:2007 occupational health and safety management system certification .

October 2017

In October 2017, the company participated in the national forestry and grassland project of "Key Technologies and Applications of Biomimetic Construction of New Biomass Composites" In July 2018, he won the second prize of Liang Xi Forestry Science and Technology Award in the selection activity of Liang Xi Forestry Science and Technology Award sponsored by the Bureau and the Chinese Forestry Society.

On October 14, 2017, in order to improve team cohesion and communication skills within the company, the company organized administrative staff and workshop teams He has participated in training on team cohesion building and inter-departmental communication skills.

November 2017

On November 29, 2017, the company's wooden floor was awarded by China Building Materials Circulation Association, China Timber Circulation Association, China National Chemical Light Industry Co., Ltd. "China Green Material Mark Authorized Use Certificate" issued by Industrial Materials Circulation Association.

 In November 2017, the company's senior staff Zhang Lijian, Ji Xiaofeng and Shuai Genqun participated in the 1st Session held by Jianfeng Management Technology Training Center. The 170th Jianfeng Production Manager Qualification Training, and obtained the "Jianfeng Production Manager Qualification" certificate.

In November 2017, in order to improve employees' own management ability and execution ability, and as a qualified manager need With the ability of communication and coordination, the company arranged management personnel Zhong Siqing, Shen Dan, Tian Weishun, Liu Jianfang, Xu Bin, Lei Shunyong, Wang Jinxing, etc. to participate in the management training held by Jianfeng Management Technology Training Center.

December 2017

In December 2017, the company passed the "Zhejiang Science and Technology Small and Medium Enterprise" certification by the Zhejiang Provincial Department of Science and Technology.   In December 2017, the company's "Ink Jiangnan" brand solid wood composite floor won the honorary title of Zhejiang Famous Brand Product.

In December 2017, in order to improve employees' own management ability and execution ability, and as a qualified manager need With good communication and coordination ability, the company arranges the production workshop team leader to participate in the workshop team leader training held by the Jianfeng Management Technology Training Center.

I. Company profile

Zhejiang Ink Jiangnan New Material Technology Co., Ltd. was founded in 2011, is a professional manufacturer and sales of multi-layer solid wood flooring group enterprise. The company is located at the foot of Mogan Mountain in Deqing, Zhejiang, with beautiful scenery, 30 kilometers away from Hangzhou and 180 kilometers away from Shanghai. The company covers an area of more than 100 acres, with a workshop area of 70,000 square meters. Our company has a number of world-leading automatic multi-layer parquet production lines, and has offices in East China, South China, North China, Central China, Northwest China, Northeast China and other regions. After years of hard work and accumulation by professional teams, the company has now formed a A complete set of multi-layer solid wood flooring production, sales, installation, service management system. With an annual output of more than 3 million square meters of multi-layer solid wood composite flooring, it is the most influential multi-layer solid wood composite floor production-oriented enterprise in China. The international brand strategic effect has created the rise of ink painting in Jiangnan.

The company has more than 200 technical talents and employees, and has a management team that understands business, fine technology and high skills , High-quality, strong executive team, with independent raw material procurement, production, sales, installation, after-sales system. At the same time, it has independent raw material procurement, production, sales, installation, and after-sales systems, and has established long-term strategic cooperative relations with many well-known domestic real estate companies and foreign well-known flooring companies. At the same time, the products are exported to the United States, Canada, France, Italy, South Korea, Japan and other international markets, and are highly praised by customers and peers.

Since its establishment, the company has always paid attention to corporate culture and corporate team building, carefully built its core competitiveness, and focused on creating The first-class working environment promotes employees to jointly pursue the core values of "standardization, innovation and harmony". The company's concept of social responsibility is in the same line as the company's corporate culture, advocating respect for people and nature, gratitude to the society, customers and employees, and strive to create value for customers, employees and society. The economic benefits and growth of the company, giving back to customers, giving back to the society, and promoting the harmonious development of the company and the society.

"Start a business with steadfastness, innovation and long-term development, and develop with the spirit of craftsmanship". Practicality is the foundation for the growth and development of any enterprise. Ink Jiangnan has always believed that only by taking a market-oriented exploration and innovation road, focusing on quality and talent cultivation, can we drive the enterprise to develop continuously, and finally realize the improvement of brand value. Under the requirements of ISO9001 quality management system standard, ISO14001 environmental management system standard and ISO18001 occupational health and safety management system standard, the production scale of the enterprise has been continuously expanded and the product quality has been continuously improved.

Ink Jiangnan aims to create a healthy and high-quality living environment for every customer, and builds a respected century-old flooring company .

Ink and wash in Jiangnan - a master of mind, spread for a long time!  

 II. Overview of operation and development

(1) Operation in 2017 In 2017, the company operated under the principle of "creating floor art and building a century-old enterprise" Concept, comprehensively expand product sales business, expand business scale, improve market competitiveness, and continuously deepen product segmentation structure. In 2017, the company achieved a total operating income of 85.7 million yuan and a net profit of 1.02 million yuan.

Engineering and sales departments continue to deepen cooperation with major customers  Sales departments (foreign trade department, domestic sales department) continue to achieve in 2017 In order to achieve steady and rapid development, we will consolidate and continue to promote a variety of services and cooperation methods. The original domestic sales department has deepened cooperation in the sales business of serving customers, and new cooperation projects and sales outlets have continued to increase. The Ministry of Foreign Trade has successively opened up markets in Europe, America, Japan and South Korea and other countries and regions, and the Engineering Department has implemented the assessment indicators for each dealer one by one, with responsibility and rewards in place.

The domestic sales department has achieved results in increasing sales and reducing fees  On the basis of consolidating floor sales, the domestic sales department focuses on strengthening the customer's In terms of sales, we strengthened the cooperation with key home improvement customers and increased the sales proportion of key home improvement customers. The growth rate continued to increase, and the account period was significantly compressed, and remarkable results were achieved. The number of overdue accounts receivable gradually declined, and individual historical issues were properly resolved to prevent new overdue accounts. Strengthen upstream and downstream customer service. With the cooperation of the warehouse, optimize the return operation process, establish a return mutual assistance mechanism, and reduce the loss of reporting losses. Carry out various activities to strengthen communication with upstream suppliers. In terms of internal management, the automatic generation of internal control indicators for accounts receivable is implemented, and the expense reimbursement system is strictly enforced.

Strengthen internal management and improve sales operation efficiency  Warehouses redefine departments by optimizing operational processes, integrating and decomposing operators Responsibilities and professional quality classification, adjust the salary system to ensure the overall smooth operation of the warehouse. With the cooperation of cooperative logistics companies, the distribution difficulties during the peak sales period have been overcome. The Engineering Department and the Finance Department carefully checked to ensure that the review or certification of 16 general distributors, 10 major cooperative customers and 5 logistics companies was carried out smoothly. Through the above measures, the operation efficiency of the company's sales has been enhanced, and in March 2017, it has obtained the annual high-quality supplier member certification of Zhejiang Real Estate Product Purchasing Managers Union.

The procurement department has increased the supply rate and supported key projects of the engineering department  Establish a list of suppliers and products that are prone to out-of-stocks due to seasons, raw material price increases, production schedules, etc., strengthen communication, and make predictions in advance. In 2017, the quality assurance rate of raw materials and the timely delivery rate reached 100%, which was affirmed by the company, major cooperative customers and distributors. At the same time, the Purchasing Department and Quality Control Department actively cooperate with key engineering projects and provide key support in raw material procurement quality, production, and logistics. In 2017, the purchasing department increased 2 purchasing personnel, reduced the number of raw material varieties, suppliers, and engineering projects managed by one person, and improved the echelon construction of the purchasing department; regularly provided professional training to buyers, and strictly refined the departmental performance appraisal system.

The product has successfully passed the "green" certification, and the business has been invigorated in various ways  In November 2017, the company distributed wood to China The association put forward an application for "green" material certification. The wood floor products have been inspected by the National Wood-based Panel Quality Supervision and Inspection Center. All indicators meet the quality requirements of green products, and have been approved by China Building Materials Circulation Association, China Timber Circulation Association, and China Chemical Light Industry Material Circulation. The "China Green Material Mark Authorized Use Certificate" jointly issued by the association.   The domestic sales department and the foreign trade department have established a marketing star mechanism, requiring regional managers to be responsible for visiting the store, cooperating with key home improvement companies in sales, and breaking through a series of competition methods such as star items to promote sales growth, activate employee morale, and improve sales enthusiasm. In the second half of the year Sales performance continues to rise.   

(2) 2018 Development Plan

Innovation: Leapfrogging requires innovative models.

Responsibility: Take your place, overcome inertia, and do more.

Execution: All work is carried out according to a clear work schedule, the responsibility is assigned to the person, and the rewards and punishments are clear.

Domestic sales department: product sales and service cooperation to seek breakthroughs and promote business development  Prepare for the project bidding work and give full play to all The enthusiasm of the sales manager, strengthen the communication with home improvement companies and dealers, increase the variety of distribution, obtain the support of key cooperative customers, and give priority to the distribution of key customers and key projects. Strengthen team building, implement a new performance appraisal system, and guide sales managers and project managers to expand sales and increase revenue; conduct a quarterly marketing cooperation plan competition with departments as teams to improve the management team's planning and creative capabilities; conduct quarterly sales Professional skills training for managers and project managers, improve professional skills and knowledge of products and engineering construction, and pay attention to service etiquette; every six months, all sales managers and project managers are given job debriefing, and overall rankings are carried out to encourage progress and promote backward progress.

Foreign Trade Department: Consolidate the existing market and continue to promote overseas business  Consolidate the existing overseas market share with high-quality products and services , combined with the favorable opportunity of the country's "Belt and Road" strategic layout, actively contact the domestic real estate enterprises participating in the "Belt and Road" construction and the well-known real estate developers and dealers in the countries and regions along the "Belt and Road", relying on internationally renowned real estate companies, The dealer's rich accumulation of real estate customer resources and outstanding experience in building decoration services quickly enter the home decoration market in countries and regions along the "Belt and Road".   For overseas business, in the developed sales units, the growth rate is used as the evaluation index and the performance evaluation of the sales manager is linked, and the sales competition activities are continued, the team's momentum and creativity are strengthened, and the sales indicators are ranked to complete the indicators, and reward the good and punish the bad.

Warehouse: Optimize operation and distribution management system, strictly control cost, strengthen safe operation  Continue to do a good job of existing high quality In the third-party logistics cooperation service work, the process is optimized according to the reasonable requirements of customers, and the software and hardware are modified to meet the management ideas of key customers, improve their management level, and ensure long-term and stable cooperation with key customers. Strictly control costs. Formulate and implement a departmental cost budget system, and the performance of department managers is linked to departmental expenses; do a good job in the daily maintenance of equipment and facilities, reduce maintenance costs, and ensure that equipment and facilities are complete and in good operation; control the cost of water, electricity, and office consumables. Formulate corresponding safety management systems in terms of equipment and facility safety, product safety, personnel safety, enterprise property safety, transportation safety, product quality and operation safety, etc., establish key risk control points, identify responsible personnel, conduct regular inspections, set up emergency plans, and effectively carry out Risk management.

Purchasing Department: Take the opportunity to develop key customers to improve the level of operation  Take the opportunity to develop key home improvement customers to expand company distribution Quantity and quality of products. Strengthen communication with key customers, and provide support to customers in the notification of bidding information. Guarantee the supply of products, clarify the responsibilities of buyers, reduce the out-of-stock rate, and ensure that the gross profit margin of product sales will increase steadily. Increase the gross profit margin of raw material purchases.

Distributors: Strengthen promotions and mobilize the enthusiasm of distributors  Continue to launch different forms for all distributors, focusing on promoting products In the sales competition activities, we work closely with dealers to meet their personalized wishes to the greatest extent possible, mobilize the enthusiasm of dealers, and promote sales growth. Do a good job in the sales of key products in dealer stores. Strengthen the marketing and after-sales service training for dealers, determine the suitable categories for dealers to sell, clarify sales indicators, and clarify purchase rebates.

Third, efficient management 

(1) Continuously optimize management The company shall follow the requirements of modern enterprise management, follow corporate governance norms, and implement the management and control system of the management team. Strengthen the standardization and institutionalization of decision-making procedures and rules of procedure. Ensure the scientific, standardized and professional level of major decisions. In the process of making investment project decisions, the company comprehensively considers the economic, environmental and social impacts of the project, and earnestly conducts research on both corporate interests and social effects, so as to create a corporate and social A win-win situation, and continuous realization of sustainable development.   The management consists of Finance Department, Office, Quality Control Department, R&D Department, Production Department, Purchasing Department, Domestic Sales Department, Foreign Trade Department and other departments. Set up a customer service department to establish rules and regulations, and provide main customer service positions from the aspects of procurement, production, sales, logistics, and invoicing. Performance appraisal, strengthen feedback and rectification, and effectively improve the company's product quality and service image.  

(2) Transparency in corporate governance norms Requirements, further revise the "Articles of Association", improve the corporate governance structure, and improve the modern enterprise system.   

1. Performance evaluation and incentive and restraint mechanism: The company actively establishes performance evaluation standards and procedures for senior managers, and implements If necessary, make appropriate revisions and improvements in due course. In 2015, the company formulated the "Working Rules for the General Manager (Director) of Zhejiang Ink Jiangnan New Material Technology Co., Ltd." to further standardize and refine the responsibilities of senior managers, and to announce to all employees in a timely manner.  

2. Stakeholders: The company can fully respect banks and other creditors, employees, consumers, suppliers, distributors and other stakeholders, and actively cooperate with them to jointly promote the sustainable and healthy development of the company. About information disclosure and transparency: the company fully fulfills the company's information disclosure obligations in strict accordance with laws, regulations, the Articles of Association and the company's "Information Disclosure System"; Accountability System for Major Errors in Information Disclosure", and implement it practically to ensure the timely, fair, true, accurate and complete information disclosure of the company.   

(3) Internal control to reduce risks in accordance with the "Basic Norms for Enterprise Internal Control" promulgated by the five ministries and commissions of the state and the supporting guidelines, etc. According to the requirements of laws and regulations, establish an internal control system that meets the needs of enterprise development and management, and comprehensively promote it in five aspects: internal control, risk assessment, control activities, information and communication, and internal supervision, and make it operate effectively to ensure The legal compliance of business management, asset security, financial reports and related information are true and complete, improve business efficiency and effectiveness, and promote the realization of business development strategies.   According to the "Company Law" and other relevant laws and regulations, the company has improved and improved various management systems under the original management control system.   

At the level of authorization and supervision: strengthen enterprise management and operation, improve the company's financial management system, strengthen the "three meetings" for enterprises' outbound investment, Decision-making and oversight functions for guarantees, lending, dispositions of major assets, budgeting and strategic planning.   

Business control level: carry out investment due diligence on the companies to be invested in, adhere to the principle of independent investigation and independent reporting in each professional line , the scope of due diligence covers finance, legal, marketing, sales, human resources, etc.   

Internal information management and disclosure: strictly follow the relevant regulations of the company, strengthen the management of the insiders of the company's information, and strictly prevent insider trading occurrence of the event.   

(IV) Internal supervision and internal control self-evaluation work carried out In 2017, the company entrusted relevant qualified institutions to conduct corporate governance, sales Audited various business processes such as collection, purchase and payment, financial revenue and expenditure, inventory management, asset management, etc., and issued an audit report. Through the internal audit work, the company's environmental control, the establishment and improvement of the internal control system and the implementation of internal control have been supervised and inspected to ensure the implementation of the internal control system and the normal operation of production and operation activities.   The company's management team reviews the self-evaluation reports of the internal control of each department of the company every year, and puts forward sound and perfect opinions. Regularly listen to the implementation and inspection of the systems and business processes of various departments of the company, and make suggestions.   Through the continuous development and effective rectification of internal control work this year, the company's existing internal control can adapt to the company's management requirements and development needs, and can further ensure the authenticity, legality and integrity of the company's accounting data, and ensure the company's The property and materials are safe and complete, and the information can be submitted and disclosed in a true, accurate, complete and timely manner in strict accordance with the content and format requirements of information disclosure stipulated by laws, regulations and the company's articles of association.   In 2018, the company will continue to strengthen the improvement and self-evaluation of internal control, improve relevant management measures, and promote the sustainable and healthy development of the company.

 IV. Social Responsibility Practice 

(1) Protection of employee rights 

1. The company strictly abides by the "Labor Law" and "Labor Contract Law", regulates the implementation of the labor employment system, and communicates with employees Sign labor contracts through equal negotiation, strictly implement the system of working hours and rest and vacation, and implement the system of paid vacation and paid annual vacation for statutory holidays. The company continuously negotiates and adjusts wages to maintain a steady increase in the wage level of employees; pays a total of about 1.5 million yuan for pension, medical care, unemployment, work-related injury, and maternity social insurance; more than 26 people are reimbursed for supplementary medical care borne by the company, with an amount of 51,400 yuan; A total of more than 98,000 yuan was paid for employee benefits.   

2. The company adheres to the concept of educating people and using materials of "paying attention to talents and knowledge", and builds a work with the characteristic culture of ink wash and Jiangnan , learning and living environment, advocate people-oriented, and improve the salary distribution system based on job performance. Increase the introduction, reserve and training of key core talents, provide opportunities and platforms for employee growth, provide a good competitive environment for employee development, and promote the common growth of employees and the enterprise.   

3. The company attaches great importance to the training of business functions for each position, and invested a total of 334,100 yuan in continuing education in 2017. Among them, 3 people have continued education for production managers, and 47 people have continued education for workshop directors and team leaders; large-scale employees are organized to carry out the 2017 "Corporate Heartline" series of training courses, safety production training, fire protection training, policy publicity, skills training, ten There were 1750 person-times in 7 sessions including nine special topics.   

4. The company's trade union fully performs the function of representing the interests of employees, and regularly convenes the employee representative meeting. When there are rules and regulations or major matters that directly involve the vital interests of employees, such as labor remuneration, the labor union and employee representatives are involved, and the employees' rights to know, participate, vote and supervise are implemented; Widely listen to the opinions and suggestions of employees; send warmth to the employees in need, and carry out condolences and assistance work. The company provides nearly 500,000 yuan for the labor union.

5. The company attaches great importance to the business and cultural life of its employees, composes the corporate song, and opens up publicity windows, corporate newspapers, and websites , cultural activity room, staff library, set up moral lecture halls, popular science lectures, hold fitness festivals, line dance competitions, fun sports meetings, dumpling festivals, pen pal clubs and other entertainment activities. Taking the creation activities as the starting point, the company guides employees to consciously integrate into the construction of "cultural workshop". Strengthen publicity and guidance, and guide employees to consciously integrate into the construction of "cultural workshop" in a subtle and subtle way. For example, the corporate song "Ink and Wash Jiangnan" not only sings the dreams and hopes of the company, but also sings the common aspirations of the employees. After its launch, the beautiful and moving melody and elegant style immediately won the love of employees.   

6. The company actively cares about the physical and mental health of employees and helps them solve their worries. In 2017, the company organized health lectures on the prevention and treatment of breast diseases, AIDS prevention publicity, and opened staff breastfeeding rooms, psychological counseling rooms, and summer vacation classes for employees' children, which solved the worries of employees.

7. Strictly implement laws, regulations and standards on labor safety and environmental hygiene, and actively take various measures to improve and perfect labor Safe and sanitary conditions. Reiterate the importance of normative documents such as "Safety Precautions Instructions", "Specialty Store Safety Regulations" and "Public Security and Fire Prevention Regulations", from project construction, cost input, intrinsic safety of equipment and facilities, implementation of responsibility system, safety inspection, rectification of hidden dangers, All aspects of the operation of environmental protection facilities are carried out in accordance with the requirements of laws and regulations.   

(2) Protection of rights and interests of suppliers and customers 

1. The company always "focuses on customers", highlights the quality mechanism, and comprehensively improves the product quality management system and after-sales service Effectiveness of system operation; improve the quality of products and services with the work of "steadfastness, solidity, implementation, strictness and seriousness", and provide users with high-performance, high-quality, high-reliability products and services that are truly satisfactory to users.

2. The company adheres to the supplier management concept of "cooperation and win-win", with cooperation as the link and integrity as the basis , to promote the common development of both supply and demand. Take suppliers as an important link in the enterprise value chain, and provide assistance and support from the aspects of capital and technology. Through the deepening of the supplier management mechanism and the establishment of a long-term contact mechanism with key suppliers, suppliers are encouraged to continuously improve service quality, thereby promoting the improvement of supplier quality management.   

(3) Environmental protection and sustainable development

1. The company continues to strengthen environmental protection management in daily management, from refinement and standardization, environmental protection basic management and equipment Efforts have been made in the operation and maintenance of facilities, timely revision of the management system, strengthening of internal assessment, and strict and standardized operation have provided strong support for the company's environmental protection and sustainable development.  

 2. The company vigorously develops circular economy. Formulate and implement a circular economy promotion plan, organize the design and construction of product production and decoration projects in accordance with the principles of "reduction, reuse, and resource utilization" and the requirements of environmental protection, and promote the development of business cycle and forest product regeneration.